Important customer information

It's so easy to order from us: The desired articles can be found either via the product groups (see bar on the left) or via the search function. If you would like to order an article, place it in the virtual shopping cart. You can view and change this at any time. The amount of the Vesandkosten is displayed there. You can use the shopping cart or the "checkout" function to complete your order, check it, if necessary, change it and send it. The receipt of your order is confirmed by us. Shipping: You order from the country.
You order from abroad: For orders abroad special conditions apply. Deliveries are only possible against payment in advance. The shipping costs are determined individually and communicated to you in advance. A valid order is only concluded when you have agreed to our order confirmation with the total price including shipping costs. Invoice and payment We supply only after payment.
All customers can use the PayPal payment system for a convenient and secure payment process. For higher amounts and delivery of goods made specifically for the customer, we reserve the right to a deposit or advance payment.
We are "fraud smart", and pursue fraudulent orders to the full extent of the law. We screen diligently for credit card fraud on all domestic and international orders. We will not ship to friends or shipping services, No credit card orders will be processed without a valid telephone number, on record with your credit card provider. This is for your protection!
You can revoke your contract within 14 days without giving reasons in writing (for example, letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.
The revocation must be sent to: Hessen Antik, Am Limes 3, 35510 Butzbach; Germany

Consequences of revocation

If you revoke this contract, we have to repay all payments that we have received from you, excluding the delivery costs, immediately and at the latest within 14 days from the day on which we received notification of your revocation of this contract.

We can refuse the repayment until we have received the goods back in the original condition.

The buyer must return the goods to us immediately within 14 days from the day on which you inform us of the cancellation of the purchase contract. We reserve the right to deduct 15% from the amount of the goods if the returned goods are not in the original packaging and the goods are not in the original condition and the return period of 14 days has expired.


Consequences of Withdrawal

In the case of an effective cancellation, the mutually received benefits and any benefits (such as interest) surrendered. If you can not give us or return the received performance as well as usages (eg use advantages) or only in a deteriorated condition, you have to pay us compensation. For the deterioration of the thing and for drawn uses, you only have to pay compensation, as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the functioning. By "testing the characteristics and the mode of operation" is meant testing and trying out the respective goods, as is possible and customary in the store, for example. Transportable items are to be returned at our risk. You have to bear the regular costs of the return, if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed 40 euros or if you have a higher price of the item at the time of cancellation not yet the consideration or a contractually agreed partial payment. Otherwise, the return is free of charge. Non-parcels are picked up at your place. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.  Bank Details: On Request  If you have any questions call us: +49 (0) 6033-7488713  Opening hours:  Monday-Friday 9am - 6pm  Hessen Antik,  Am Limes 3 , D-35510 Butzbach     RG Friedberg (Hesse)

News and News

Dear e-mail recipient, customer, business partner and prospective customer,  The DGSVO obliges us to give you the following information as the recipient of our e-mails:  Notes on data processing  1. Name and contact details of the controller and the company data protection officer  These data protection notices apply to data processing by Hessen Antik, Data Protection Authorized Representatives: Iris Lodig-Squeri, Am Limes 3, 35510 Butzbach - Germany / Germany,  Tel .: +49 (0) 6033-7488713, E-Mail:  2. Collection and storage of personal data as well as nature and purpose and their use  If you are a customer, supplier or prospective customer of Hessen Antik, we collect the following information:  Salutation, first name, surname, possibly also of other contact persons in the company a valid email address, address Telephone number (landline and / or mobile) Tax numbers, VAT ID numbers, Bank data and sales data Information that is necessary for the implementation of the respective contractual relationship The collection of these data takes 
place  to identify you as our contract partner; to be able to advise you appropriately and to fulfill orders placed; for correspondence with you; for invoicing; to settle possible liability claims and assert any claims against you; The data processing is based on your request and is in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the stated purposes for the appropriate processing and the mutual fulfillment of obligations under the contract. We process the data that we have received from you as part of our business relationship and data that we receive from publicly accessible directories (eg commercial register).  The personal data collected by us for the business relationship will be stored until the end of the statutory retention period and thereafter deleted, unless in accordance with Article 6 para. 1 sentence 1 lit. c DSGVO are required to store for a longer period of time due to tax and commercial requirements for storage and documentation (HGB, StGB or AO) or you are obliged to make further storage in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO have consented 

3. Disclosure of data to third parties / creditworthiness information A transfer of your personal data to third parties for purposes other than those listed below does not take place. A transfer to a country outside the EU does not take place. Insofar as this is required under Art. 6 para. 1 sent. 1 lit. b and lit. f DSGVO is required for the fulfillment of contractual relationships with you, your personal data will be passed on to third parties. This includes in particular the following passages: in the context of financial accounting to our tax advisor, to our lawyers in order to collect any claims and enforce claims in court to freight forwarders and logistics service providers to fulfill existing delivery obligations to credit institutions and payment service providers for the settlement and settlement of payments public authorities in justified cases, eg the tax authorities IT service provider to maintain our IT infrastructure and data security The transferred data may be used by the third party exclusively for the stated purposes.


4. Affected rights You have the right: pursuant to Art. 7 para. 3 DSGVO your once granted consent to revoke against us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future; in accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you may provide information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right of rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details; in accordance with Art. 16 DSGVO to demand the rectification of incorrect or completed personal data stored by us immediately; in accordance with Art. 17 DSGVO, to demand the deletion of your personal data stored by us, except where the processing is for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims is required; in accordance with Art. 18 DSGVO to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you to assert, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR; pursuant to Art. 20 GDPR to obtain your personal data that you have provided to us in a structured, standard and machine-readable format or to request that you send it to another person responsible for the transaction and according to Art. 77 GDPR to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.


5. Right of objection If your personal data are based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO are processed, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 DSGVO, provided there are reasons for this arising from your particular situation. If you would like to exercise your right to object, an e-mail to the e-mail address stated under 1. or in the imprint, a letter or a fax is sufficient. Thank you for your collaboration . Hessen Antik, Am Limes 3 ,35510 Butzbach - Germany / Germany Tel .: (+49) 06033 - 7488713 E-Mail: Register court: Amtsgericht Friedberg Authorized partner: Iris Lodig-Squeri (general partner) Sales tax identification number according to § 27 a sales tax law: EU Commission online dispute resolution platform: We are neither obligated nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

6. Unfortunately the UK is now requiring on-line merchants to collect VAT on for orders shipped to the UK.  This includes EU based merchants.

As of 1 January 2021, overseas dealer (located outside the UK) are now required by HMRC to collect 20%  VAT on any purchases under £135 shipped to the UK.  We are then required to remit VAT collections to HMRC.  We are not required to collect VAT on orders over £135.  In order to do this overseas vendors are required to register with HMRC for a VAT account. We have tried to register with the UK, but unfortunately the process has proved too difficult and time consuming.  HMRC is not making it easy for small businesses to fulfill their requirements.  

Because of this, we will only ship orders over 150 € to the UK. 

There may be other vendors in the Germany and other countries that are not familiar with these new rules and therefore are not following them, but there are risks involved including being banned from importing into the UK.  I’m sorry, but this is the situation we find ourselves in.  Please feel free to contact me if you have any questions or concerns.